At Integra, our policy, and our habit, is to respect and protect the privacy of all Integra team members, candidates, clients. Integra recognizes that your privacy is very important to you and that you have a right to control your personal information.
We know that providing personal information is an act of trust which we take seriously. Whenever you deal with Integra or, we may record and store information about you and about the contact.
The information we store may include notes on our judgement regarding your suitability for current or future vacancies, or as a potential client.
We do this to help us better understand you, which of our services might be useful and how to develop services in the future. This information is intended to help ensure future contact is more relevant.
Information regarding Team Members, Subscribers, Candidates and Applicants
This database is widely sourced. It is continually being built and expanded from a variety of information sources including:
- Directly from people about themselves, frequently in the form of an application or resume or during face to face or telephone contact;
- From third parties about colleagues, friends, competitors, suppliers or customers;
- Publicly available information from sources such as print and electronic media, company reports and press releases;
- The proactive efforts of our researchers;
- By clients providing us with the names of people who they believe would be suitable candidates;
- During search activities when we contact sources of information including people who may have dealt with potential candidates;
- By candidates providing us with the names of referees;
- From information provided to us by subscribers to Brandish, our retail intelligence newsletter.
Individually identifiable information will not be provided to any other individual or organisation unless at least one of the following applies:
- We have the permission of the candidate or team member.
- We believe it is necessary to provide a subscriber, candidate or team member with a service they have requested.
- The information is already available to the public.
- We are required by law to make the disclosure.
- It is required to lessen a threat to health or safety.
This information may include the fact that someone is an applicant for a role or that we have discussed a position with a candidate.
During discussions with our clients, we may discuss the suitability of some people on our database for a position. This is always in general terms, without implying the candidacy of that person. Unless we have obtained the candidate’s consent, we will not disclose detailed information or the fact that someone is an applicant. Once you are an applicant, or we have personal contact with you, we recognise a higher duty of care.
Storage of information
Hard copies of resumes and interview notes are stored securely. This material is regularly culled to identify information that is irrelevant or obsolete. We use secure disposal methods.
All information stored electronically is kept in password protected secure environments. To the best of our knowledge, the security is sound. In addition, all employees, contractors and third parties providing services to Integra are bound to respect the privacy of information held by us.
Candidates play an important role in keeping their personal information secure by maintaining the confidentiality of any candidacy or other contact with us. Towards the conclusion of an assignment, people from Integra generally conduct detailed reference checks on candidates to verify their background and to confirm personality traits, work habits and work quality. Details of these checks are provided verbally to the client and sometimes also in writing. We regard reference checking as an essential quality measure and take great care to ensure that the process is rigorous, accurate and fair. Because reference checking can diminish the confidentiality of the candidacy, candidates should ensure that their referees can be trusted.
Information regarding Employers, Clients and Prospective Clients
We actively seek and store information about employers and potential clients. Some of this information is in the public domain. Some is given to us by applicants and candidates during the course of a job application process.
During the course of an assignment a client may provide us with confidential information about their company and markets. We undertake not to breach these confidences.
The security of client briefing notes is similar to that which applies to candidate material.
Access to individual records
Any individual may request access to our records relating to themselves. At any time, with suitable confirmation of identity, you are able to request access to read, update, dispute or seek deletion of information we hold about you. We will endeavour to respond to your request promptly.
If information we hold about you is widely known or in the public domain, we reserve the right to retain it. If you have any queries about privacy and the use of personal information by Integra please contact us.